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Avira quarantine slows my laptop to a standstill !

Community Veteran
Posts: 17,782
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Registered: 06-11-2007

Avira quarantine slows my laptop to a standstill !

After it`s daily scan, my copy of Avira reported two items of concern.....
so I duly "quarantined" them.... after which, my laptop seemed to stop dead on every page loading at about 95% according to the red progress bar (bottom right of screen)
suspecting that it was caused by the above "quarantine" action... I chose one to "restore" from the quarantine shed.... when I did select it, I got the following message
This object is a virus or unwanted programs. Are you sure you want to restore this.  YES    NO..
that worried me a little , so I declined.... however, trying to get the speedtester to work, was impossible, so I decided to restore it.... and lo everything is back to normal .!...
The item was something to do with JAVA and is (was) located in Local Low\Sun\Java\Deployment\cache.... can`t remember the exact file name,except it ended in .do or .doe
the other item, which is still in quarantine is EXP/CVE-2010-0094.BA  also located in Local Low\Sun\Java\Deployment\cache
As an added extra, I downloaded and installed the latest version of Adobe Flash Player  As both of these actions were done almost simultaneously, I don`t know which restored the laptop to normal!..
Any comments? Undecided
11 REPLIES
Community Veteran
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Registered: 14-07-2009

Re: Avira quarantine slows my laptop to a standstill !

Oldjim is a keen advocate of Avira whilst I tend to like Microsoft Security Essentials.  I must say, in comparative tests the Premium version of Avira usually beats MSE (although I presume it is not the Premium version you are running).  The one area I recall where MSE scored more highly than Avira was False Positives.  So Avira is more prone to false positives and perhaps that is what you have here?
However, there are many viruses that seek to exploit security holes in older versions of Java and they might well reside in the cache folder if you catch one.  Are you running the latest version of Java (6.29)?   
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

I could be.../ should be.... running the latest Java    as usually when something wants to update, give it the ok..
how do I check?
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Registered: 15-06-2007

Re: Avira quarantine slows my laptop to a standstill !

You may be running an older version as well.
Go into Control Panel, Add Remove Programmes and see if there are several versions there.
If there are uninstall the earlier ones
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

Only one listing for Java
Java (TM) 6 update 26 dated 13/10/2010
Undecided
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

and that is badly out of date
the latest version is 6 update 29
http://www.java.com/en/download/index.jsp
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

Thanks Jim..... now showing update 29..... still with same date on install .
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

Just finished my daily scan with Avira.... and it says this

Scan completed [The scan has been done completely.].
Number of files: 537601
Number of directories: 18724
Number of malware: 3
Number of warnings: 1
one of which is this
The file 'C:\Users\Gerry\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\69bbaXXXXXXXXXXXXX ( my XXXX  in that ref)
contained a virus or unwanted program 'JAVA/Exdoer.DH' [virus]
as noted above, I am now running the latest Jave update... .... any advice please?
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

Delete the file; it's just something that has been downloaded onto your computer when you visited a bad web site..  Hopefully it will not be able to do it's dirty-work as you have the latest version of Java installed. 
Community Veteran
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Re: Avira quarantine slows my laptop to a standstill !

This is the same file I mentioned in my original post.....

Quote from: shutter
After it`s daily scan, my copy of Avira reported two items of concern.....
so I duly "quarantined" them.... after which, my laptop seemed to stop dead on every page loading at about 95% according to the red progress bar (bottom right of screen)
suspecting that it was caused by the above "quarantine" action... I chose one to "restore" from the quarantine shed.... when I did select it, I got the following message
This object is a virus or unwanted programs. Are you sure you want to restore this.  YES    NO..
that worried me a little , so I declined.... however, trying to get the speedtester to work, was impossible, so I decided to restore it.... and lo everything is back to normal .!...
The item was something to do with JAVA and is (was) located in Local Low\Sun\Java\Deployment\cache.... can`t remember the exact file name,except it ended in .do or .doe

Community Veteran
Posts: 4,875
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Registered: 14-07-2009

Re: Avira quarantine slows my laptop to a standstill !

I don't use Avira; Oldjim seems keen although he says he actually uses Kaspersky.
If you have a file identified as a virus and removing the file slows your computer to a crawl then:
1)  It could be a well-embedded virus that is not being removed properly.
2)  It could be a false positive
Or if it just keeps coming back you might be repeatedly visiting the same bad web site.
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Re: Avira quarantine slows my laptop to a standstill !

Just to update this thread.....
Avira did it`s daily duty and dug out the above file again,.... so this time I have "quarantined! it....
did a MyBroadband speed test.... and no problem,... so hopefully everything is good again now...