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Asus Zenpat restarts while connected and using youtube.

morgan2476
Grafter
Posts: 279
Registered: 13-08-2007

Asus Zenpat restarts while connected and using youtube.

My Asus zenpad restarts after a couple of minutes using youtube. I have contacted Asus Uk but they have not got back to me. I have looked on the web for solutions but replies seem to be vague. Maybe someone here would be able to help.
2 REPLIES
rongtw
Seasoned Hero
Posts: 6,455
Thanks: 1,208
Fixes: 11
Registered: 01-12-2010

Re: Asus Zenpat restarts while connected and using youtube.

I have a Zenpad 8 , and dont see this problem ?  is the Pad that restarts or just the wifi ?

if its the Pad i would suggest a factory reset

  1. At the beginning turn off the tablet by holding the Power button.
  2. Press and hold Volume Up + Power at the same time for a couple of seconds.
  3. Release held keys when Boot Mode appears.
  4. From the menu on the screen select Recovery, by using Volume Up to scroll and Volume Down to confirm.
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morgan2476
Grafter
Posts: 279
Registered: 13-08-2007

Re: Asus Zenpat restarts while connected and using youtube.

Thanks.  Already tried factory reset and it still the same.