Are the three Plusnet Routers inter-compatible with different Plusnet Services?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Are the three Plusnet Routers inter-compatible wit...
Are the three Plusnet Routers inter-compatible with different Plusnet Services?
30-03-2020 4:03 PM - edited 30-03-2020 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello there.
I have an elderly relative who I buy Standard Broadband for every month.
She has a supplied mid range 2704n Router which works very well.
I am wishing to upgrade her to Fibre Broadband and was hoping that the service would be able to go through without changing the router or it's settings.
Due to the Coronavirus- I won't be able to fiddle with things, personally.
Would this be viable? Or would the new Fibre service demand the Hub One router instead?
Thanks!
Re: Are the three Plusnet Routers inter-compatible with different Plusnet Services?
30-03-2020 4:13 PM - edited 30-03-2020 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Odylih fibre will require the Hub One router.
Whilst an upgrade to fibre should be straightforward, I'd be wary of changing anything in the current situation. If anything goes wrong with the upgrade then getting it fixed could take some time, potentially leaving your relative without broadband for a while.
For example https://community.plus.net/t5/Fibre-Broadband/Upgrade-to-fibre-no-service/m-p/1720227#M108996
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Are the three Plusnet Routers inter-compatible with different Plusnet Services?
30-03-2020 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ah ok. I did wonder. Thanks for letting me know. And so quickly too!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Are the three Plusnet Routers inter-compatible wit...