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Any news on BB phone problems?

glloyd
Rising Star
Posts: 1,664
Thanks: 20
Fixes: 1
Registered: 06-04-2007

Any news on BB phone problems?

Is there any update on getting BB phone working properly? As it is at the moment it's next to usless for making outgoing calls (Although still being advertised). It's hit and miss how many times you have to dial out without getting "No responce from server" and getting connected.
This has been an ongoing problem for a VERY long time so a fix should have been found by now.
9 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Any news on BB phone problems?

George,
Expect some news on this very, very shortly.
Bob is hopeful that he'll be able to get a blog post out by the end of today.
glloyd
Rising Star
Posts: 1,664
Thanks: 20
Fixes: 1
Registered: 06-04-2007

Re: Any news on BB phone problems?

That's good news thanks.
glloyd
Rising Star
Posts: 1,664
Thanks: 20
Fixes: 1
Registered: 06-04-2007

Re: Any news on BB phone problems?

What happened to the blog?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: Any news on BB phone problems?

Possibly a few extra i's needed dotting and a few further t's crossing before Bob could make the blog post.
It's not far off now.
pcoventry76
Grafter
Posts: 950
Registered: 27-08-2007

Re: Any news on BB phone problems?

BB Phone continues to work fine for me - i still get the odd occasion where it hangs for about 20 minutes after i finish the call but that's probably about 1 in 20 calls i make
fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: 23-06-2007

Re: Any news on BB phone problems?

It's now over a week during which time I've enjoyed 100% reliability using my ATA-connected home-phones with PlusNet's Broadband 'phone service.
I will only judge progress after a trouble-free 2/3-months, as over the last 18-months there have been a number of false dawns!
However, credit where it's due, well done!
Is the improvement due to a hardware/software change or just manual intervention to clear the error condition as it arises?
I'm so looking forward to the news about the new product.  I hope it's good!
Regards
fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: 23-06-2007

Re: Any news on BB phone problems?

Another week of a trouble-free Broadband 'phone service, using an analogue telephone adapter and ordinary home 'phones.
It is now 2-weeks without any problems!
Really good, well done +Net!
Regards
glloyd
Rising Star
Posts: 1,664
Thanks: 20
Fixes: 1
Registered: 06-04-2007

Re: Any news on BB phone problems?

You must be very lucky them because half the time I can't even register and when it does I keep getting a server error and may have to retry several times before I can make a call out. I'm using a Granstream GXP-2000 which works perfectly on Sipgate.
fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: 23-06-2007

Re: Any news on BB phone problems?

Oh crikey!  Sorry George, I imagined we were suffering from the same problem by wanting the system to support our ordinary home 'phones and that it was the X-Lite users that were trouble-free!
After all my grumbles, I felt it was only fair to give PlusNet my newly found positive feed-back!
However, I'm not cheering too loudly yet, I reckon I want three trouble-free months before that!
Regards