Amazon Prime
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: Amazon Prime
Amazon Prime
08-12-2019 3:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not sure if this is the right place but if someone could help or point me in the right direction I would be grateful.
I have been trying to use Amazon Prime through my youview box (Humax DTRT2100 from BT originally). I believe this has been available with Plusnet for the last year or so.
It shows as an available app but when I get to the sign in screen, whilst I can navigate around the screen, I am unable to enter any characters at all in the id and password fields. I believe everything is up to date.
Any suggestions gratefully received. Many thanks
John
Re: Amazon Prime
09-12-2019 10:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @zzdpmjpr Plusnet do not offer the Amazon Prime app on our platform and there are currently no plans to add it.
Sorry for the inconvenience.
Re: Amazon Prime
10-12-2019 9:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks for your response.
Two things threw me.
Prime video is an app on my youview box. Why have it there if it is not available.
A thread in February said people were streaming. I assumed it was video but on reflection it was probably just music.
Anyway it is not a problem for me. Again, thanks
John
Re: Amazon Prime
12-12-2019 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@zzdpmjpr I have the plusnet Youview box, which has the prime App. After reading your posting (and having a Prime "free trial" at the moment) I started the App, added the log-in details and the App ran fine streaming the selected item.
When you get to the register screen with the e-mail/mobile box highlighted (in orange?) press the OK button on the handset, then the on-screen keyboard appears and you should be able to register your box.
This assumes that there is no BT/Plusnet "lock-out" mechanism in play.
Phil
Using a TP-Link Archer VR600 modem-router.
Re: Amazon Prime
12-12-2019 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PeeGee, many thanks - you are absolutely right. I signed straight in and as a Prime member seem to have unfettered access.
Hey Ho - I wonder what is causing the confusion!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page