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All4

FIXED
gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,459
Fixes: 17
Registered: ‎02-08-2007

All4

Never had a connection problem with All4 until yesterday, since then have been getting the message on the tv..

 

There has been a problem connecting to All4. Please try again later.

 

So clearly a problem at their end but if any of you get All4 are you getting this same issue .?

Just wondering if it’s a local problem or it’s down everywhere.

 

Not been able to find any info about this on the internet.

Thanks.

We are born into history and history is born into us.
4 REPLIES 4
shutter
Community Veteran
Posts: 22,194
Thanks: 3,767
Fixes: 64
Registered: ‎06-11-2007

Re: All4

@gleneagles    Dunno..... just google search... "is there problem with All4" 

got this

 

https://www.downtoday.co.uk/channel-4-on-demand/

 

Dunno if this site will help.....

https://easyfixpro.com/all-4-not-working-on-smart-tv/

 

RobPN
Seasoned Hero
Posts: 5,088
Thanks: 2,654
Fixes: 13
Registered: ‎17-05-2013

Re: All4


@shutter wrote:

@gleneagles    Dunno.....

 


Wouldn't it have been more useful / simpler to try it on one of those three smart TVs you said you had not long ago @shutter ?

 

@gleneagles 

I've not used All4 for ages, but after doing a password reset and logging in I tried it for you on my Samsung TV.

It worked fine, the selected episode of 'Brass Eye' started playing after a couple of ads and ran OK for a few minutes until I stopped it.

HTH

gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,459
Fixes: 17
Registered: ‎02-08-2007

Re: All4

@RobPN @shutter 

Thanks for the responses.

I have a LG tv. The settings option informs me everything is up to date and is set on automatic update.

The tv is about 7 years old so not sure if that has any relevance, tried to get All4 on my tablet which just gives me a message  that ‘ something went wrong’

Typical that I was halfway through a series (Cry Wolf).

Seems from comments others have had problems but they sound more like connection problems.

We are born into history and history is born into us.
gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,459
Fixes: 17
Registered: ‎02-08-2007

Re: All4

Fix

Contacted All4 and they were quick to get back to me with various suggestions what I needed to do was reset the tv back to its basic settings and go through the menu to set everything up, during that process All4 gave me a option of updating which was not previously available, so everything is up and working fine now.

Happy days.

😀

We are born into history and history is born into us.