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Adobe error message

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Newbie
Posts: 1
Registered: ‎12-06-2020

Adobe error message

I am getting an error message when opening PDF files with Adobe ... ""The application was unable to start correctly (0xc0000022). Click OK to close the application.""

This repeats once or twice then stops, until I open another PDF document.

Looking online it seems it may be linked to a firewall . antivirus setting. I use Plusnet Protect and can't see how to allow such exception. 

Any guidance or comments please would be appreciated. 

Many thanks

 

5 REPLIES 5
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Moderator
Moderator
Posts: 29,633
Thanks: 3,069
Fixes: 460
Registered: ‎14-04-2007

Re: Adobe error message

Moderators Note
This topic has been moved from ADSL Broadband to Tech Help.

Customer and Forum Moderator. Windows 10 Firefox 79.0 (64-bit)

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Aspiring Hero
Posts: 12,452
Thanks: 591
Fixes: 18
Registered: ‎01-09-2007

Re: Adobe error message

There is no requirement to use Adobe to display/print PDF files.

"In The Beginning Was The Word, And The Word Was Aardvark."

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Hero
Posts: 4,581
Thanks: 1,508
Fixes: 44
Registered: ‎24-02-2012

Re: Adobe error message

To slightly expand on @VileReynard 's post: there are very many alternatives to Adobe for PDF creation/reading. Do you need to create and read them or just read?

With that information, we can suggest suitable alternatives.

John
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Pro
Posts: 488
Thanks: 106
Fixes: 7
Registered: ‎25-08-2010

Re: Adobe error message

Hi@Smileyman 

This may help:

https://community.adobe.com/t5/acrobat-reader/application-unable-to-start-correctly-0xc0000022-0x000...

PS I always use Adobe Reader or Adobe Acrobat for PDFs. Yes, there are many alternatives but I prefer the real thing.

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Dabbler
Posts: 21
Thanks: 1
Registered: ‎20-06-2020

Re: Adobe error message

Have you tried uninstalling Adobe Reader from add/remove programs, restarting your PC, then downloading it and installing it again?