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Adobe error message

Smileyman
Newbie
Posts: 1
Registered: ‎12-06-2020

Adobe error message

I am getting an error message when opening PDF files with Adobe ... ""The application was unable to start correctly (0xc0000022). Click OK to close the application.""

This repeats once or twice then stops, until I open another PDF document.

Looking online it seems it may be linked to a firewall . antivirus setting. I use Plusnet Protect and can't see how to allow such exception. 

Any guidance or comments please would be appreciated. 

Many thanks

 

6 REPLIES 6
Strat
Moderator
Moderator
Posts: 30,751
Thanks: 3,534
Fixes: 523
Registered: ‎14-04-2007

Re: Adobe error message

Moderators Note
This topic has been moved from ADSL Broadband to Tech Help.

Customer and Forum Moderator. Windows 10 Firefox 93.0 (64-bit)

VileReynard
Hero
Posts: 12,587
Thanks: 366
Fixes: 20
Registered: ‎01-09-2007

Re: Adobe error message

There is no requirement to use Adobe to display/print PDF files.

"In The Beginning Was The Word, And The Word Was Aardvark."

jab1
Seasoned Hero
Posts: 8,251
Thanks: 1,818
Fixes: 91
Registered: ‎24-02-2012

Re: Adobe error message

To slightly expand on @VileReynard 's post: there are very many alternatives to Adobe for PDF creation/reading. Do you need to create and read them or just read?

With that information, we can suggest suitable alternatives.

John
daveplus
Pro
Posts: 601
Thanks: 115
Fixes: 8
Registered: ‎25-08-2010

Re: Adobe error message

Hi@Smileyman 

This may help:

https://community.adobe.com/t5/acrobat-reader/application-unable-to-start-correctly-0xc0000022-0x000...

PS I always use Adobe Reader or Adobe Acrobat for PDFs. Yes, there are many alternatives but I prefer the real thing.

MMG
Dabbler
Posts: 21
Thanks: 1
Registered: ‎20-06-2020

Re: Adobe error message

Have you tried uninstalling Adobe Reader from add/remove programs, restarting your PC, then downloading it and installing it again?
jab1
Seasoned Hero
Posts: 8,251
Thanks: 1,818
Fixes: 91
Registered: ‎24-02-2012

Re: Adobe error message

@jackleo Why not ask Adobe themselves?

John