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AVG 8 Free - Not updating due to missing .bin file

Pancho
Grafter
Posts: 83
Registered: 16-10-2007

AVG 8 Free - Not updating due to missing .bin file

This morning I could not get the update to install - complained about a missing .bin file. Uninstalled the program, got the latest version, installed it - still no difference. Then, after a lot of messing about, went to my other computer and tried it on that - got the same result. So, after all that time wasted and messing about it is not a problem with my computer; it is a problem with the update. When I uninstalled the first time I got a web page asking why I was uninstalling - so I told them. When I uninstalled the latest version I did not get the web page so they are not interesting now in why you are taking it off. I am waiting for them to sort out the update, which they must realise sooner or later, as this will affect everybody who uses that, usually excellent, free, virus checker. Or are they trying to get you to buy it? Who can tell. Just thought I would mention it here as a lot of people use this program.
5 REPLIES
Community Veteran
Posts: 18,802
Thanks: 262
Registered: 12-08-2007

Re: AVG 8 Free - Not updating due to missing .bin file

Yes, I got the same message.  I tried a manual update and that failed as well.  I'll post a question on the AVG forum later.
Community Veteran
Posts: 18,802
Thanks: 262
Registered: 12-08-2007

Re: AVG 8 Free - Not updating due to missing .bin file

I've just posted a query on the AVG forum.  Hopefully we'll hear soon.
Gel
Seasoned Pro
Posts: 1,588
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: AVG 8 Free - Not updating due to missing .bin file

From AVG Forum
Currently the update for AVG Free v8 is corrupted... you will have to wait for AVG Technologies to address the issue with the update.
Reporting the issue again by other users here will not do any good util it is resolved.
The updates that your AVG currently have will still provide the protection it is setup to detect. In otherwords, not being able to get this update will not make your AVG Free ineffective and as soon as AVG Tech resolves the issue you will be able to update to the current virus definitions at that time.
So in short... please do not post to report the issue, its already known. Also please be patient until AVG Technologies can address the issue.
Community Veteran
Posts: 18,802
Thanks: 262
Registered: 12-08-2007

Re: AVG 8 Free - Not updating due to missing .bin file

Thanks Gel, I missed that on the AVG site before I posted my message.  I guess I'll be getting a ticking off by their moderators.  They are the most unfriendly mods I've ever encountered.  They should take a lesson from Plusnet's  Grin
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: AVG 8 Free - Not updating due to missing .bin file

mod:note
Locked in favor of the first thread on this topic;
http://community.plus.net/forum/index.php/topic,67376.0