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AOL emails being limited

deekay
Grafter
Posts: 209
Registered: 05-08-2007

AOL emails being limited

Sorry that this is about another ISP, but I haven't come across it before.
A friend of ours is with AOL, and has been for many years.
A couple of days ago, she was emailing, when she got a message saying:
"We have a limit on how many e-mails you can send in an hour and a limit on how many people you can send them to" plus there was a list of 'no sends'.
It's the first time that this has happened and she is completely confused about it. She is hardly daring to send any emails at the moment.
Has anyone any thoughts on this, please?
No disrespect to her, but she is not very computer knowledgeable and I doubt she would know how to ask AOL about it.
Thanks
Keith
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: AOL emails being limited

http://www.emailquestions.com/aol/1092-what-max-receipients-limits-aol.html
Quote
AOL Email Send (Rate) Limits
AOL imposes a rate limit on an AOL member when a member exceeds the acceptable number of email messages sent in a given time period. The following restrictions apply when sending emails from an AOL connection:
Superuser
Superuser
Posts: 9,768
Thanks: 1,151
Fixes: 63
Registered: 06-04-2007

Re: AOL emails being limited

Limits of this type are often set to restrict the scope for compromised computers to distribute spam. The limits are usually sufficiently high that a normal user wouldn't encounter them.
Has you friend got proper virus and firewall protection in place?
David
deekay
Grafter
Posts: 209
Registered: 05-08-2007

Re: AOL emails being limited

Thank you, Oldjim and spraxyt, for your replies.
I have sent your information on to our friends.
The lady does 90% of the computing, so it will be interesting (to say the least) to read her reply.
Cheers
Keith