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A file cannot get deleted

idlewis
Grafter
Posts: 245
Registered: 20-01-2010

A file cannot get deleted

I cannot get a file deleted on the C drive.  It says access denied . I am on XP and IE8 and it keeps highlighting a file that it has an error when I do a registry scan but it does not remove the file which might cause crashes.  Can anyone help?
Thanks
14 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: A file cannot get deleted

Have you checked the file properties and tried with a full administrator account
If this doesn't help can you advise the file name as it may be a protected system file
What do you mean by a registry scan as that doesn't usually show up a corrupted file except as a faulty link
idlewis
Grafter
Posts: 245
Registered: 20-01-2010

Re: A file cannot get deleted

The file name is Bonjour that cannot get deleted.  The registry scan is checking to see if any viruses. I don't know what you mean by file properties and administrator support.
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: A file cannot get deleted

I think that file has something to do with Apple - do you have an Apple device linked to your computer?
John
idlewis
Grafter
Posts: 245
Registered: 20-01-2010

Re: A file cannot get deleted

yes I have.  Do I need to contact them?
Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: A file cannot get deleted

If you've established that the file isn't a system file and can really be deleted then try LockHunter.
It seems to work on 99% of cases where Windows fails to delete a file for whatever reason.

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idlewis
Grafter
Posts: 245
Registered: 20-01-2010

Re: A file cannot get deleted

I tried Lockhunter and it said cannot delete the file.
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: A file cannot get deleted

Open explorer and click on Tools then Folder options then View and then untick Hide extensions for known file types
Once you have done that you will be able to see the full file name if explorer is set to show details
Report back
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: A file cannot get deleted

Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: A file cannot get deleted

I've just had a look at add / remove programs, and Bonjour is on there.  When I clicked on it, it had the option to repair it.  It may be worth a try.
John
idlewis
Grafter
Posts: 245
Registered: 20-01-2010

Re: A file cannot get deleted

Quote from: Oldjim
Open explorer and click on Tools then Folder options then View and then untick Hide extensions for known file types
Once you have done that you will be able to see the full file name if explorer is set to show details
Report back

That is me unchecked the hide extensions fo known file types.  Do I need to restart the computer?
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: A file cannot get deleted

No
idlewis
Grafter
Posts: 245
Registered: 20-01-2010

Re: A file cannot get deleted

Just to let you know that I deleted the Bonjour File.  It was write protected so I unchecked the read only box then reboot the computer and finally deleted the file.
Thanks for everybodys help.
Community Veteran
Posts: 2,568
Thanks: 176
Fixes: 2
Registered: 27-05-2011

Re: A file cannot get deleted

I think Bonjour is used by ITunes  Cheesy
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Community Veteran
Posts: 4,874
Thanks: 126
Fixes: 24
Registered: 14-07-2009

Re: A file cannot get deleted

Bonjour is a program by Apple.  If you install iTunes you get Bonjour whether you want it or not.  However, you can uninstall the entire program via (Add/Remove) programs in Control Panel.