Just trying to set up a new account for my dad who is 92 and lives 200 miles away from me. Like others on this board, i can't get through on phone to help, and chat seems permanently closed, though only once you've entered a load of useless details. So -
I've sent in the serial numbers of the Sky box to a text query from PN hours ago. What is the process now? My dad will need a lot of handholding to get this sorted.