cancel
Showing results for 
Search instead for 
Did you mean: 

no gold tv channel just black

firebird1000
Grafter
Posts: 82
Thanks: 1
Registered: 02-10-2013

no gold tv channel just black

nothing on this channel just black screen all other ip channels working ok SadAngry

8 REPLIES
Community Veteran
Posts: 2,548
Thanks: 165
Fixes: 2
Registered: 27-05-2011

Re: no gold tv channel just black

Working OK for me are you getting the unhelpful dialogue box telling you that you have a problem when you know that already?
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Community Veteran
Posts: 1,122
Thanks: 139
Fixes: 26
Registered: 13-08-2015

Re: no gold tv channel just black

Have you reset the box and router?

firebird1000
Grafter
Posts: 82
Thanks: 1
Registered: 02-10-2013

Re: no gold tv channel just black

hi there just to let you know done all the reset router and the plus net box but still no gold  HAVE DONE EVERY THING YOU CAN SAY to do  but ALL  other channels work / ps just came  up with IPC6023 ONLY ON GOLD U ARE USING PLUS NET SOFTWARE / so there u go AngryAngry

firebird1000
Grafter
Posts: 82
Thanks: 1
Registered: 02-10-2013

Re: no gold tv channel just black

just lost W 311 as well 312 working for now 317 all so 319 + 312  + 327  all the channels i can not access the are ok plus 310 gold

Community Veteran
Posts: 2,548
Thanks: 165
Fixes: 2
Registered: 27-05-2011

Re: no gold tv channel just black

Not using power line adaptors?

To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
firebird1000
Grafter
Posts: 82
Thanks: 1
Registered: 02-10-2013

Re: no gold tv channel just black

no as in my last post checked every thing as well power sockets if i had them in use / so that is off the list /so before any one post any thing all ready done it might be on plusnet side no one has put that forward HuhHuhHuh

firebird1000
Grafter
Posts: 82
Thanks: 1
Registered: 02-10-2013

Re: no gold tv channel just black

and now no internet channels at all will be ring tomoz asp as i am paying for some thing for nothing

 

jonstannes
Newbie
Posts: 4
Thanks: 1
Registered: 19-04-2016

Re: no gold tv channel just black

Try a channel rescan in settings also we have all been moved over to a new network still no joy have get onto plusnet might not had ip channels enabled on switch to new network.