cancel
Showing results for 
Search instead for 
Did you mean: 

Youview set top box powered off by itself and came back on

DaveCW
Rising Star
Posts: 97
Thanks: 18
Fixes: 3
Registered: ‎04-01-2019

Youview set top box powered off by itself and came back on

This has happened 3 times now over the past 3 or 4 months.

The YouView box powers off completely and comes back on but goes through the full wake up as it is was powered off and on by the switch. Nothing else goes off not even the TV so it is just the Box and not my home electrics.

It is not a regular thing as I say it has happened 3 times over 3 or 4 months. The old Amstrad Sky boxes used to do this before the PSU finally failed, is it possible my Box is starting to fail? or is this just something that happens occasionally. I have had it 2 years now it has been pretty good so far, just a couple of issues in the past.

I know that I am in contract so should it fail it will be replaced, but the inconvenience of waiting for an engineer to turn up test it and replace it, losing all the recordings will be a pain mainly from the Earache the Mrs will give me if she loses her recordings..

1 REPLY 1
Shep41
Pro
Posts: 397
Thanks: 151
Fixes: 4
Registered: ‎31-05-2017

Re: Youview set top box powered off by itself and came back on

It could be that the set top box has done a firmware update. Make a note of the firmware version and next time it turns it self off check the versions .