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Youview box going to sleep

FIXED
Highlighted
Hooked
Posts: 8
Thanks: 1
Fixes: 1
Registered: ‎28-09-2016

Youview box going to sleep

Hi,

I am having to reboot my Youview box every 2 weeks after it goes to `sleep`.

I have it set on Smart energy saver and will only come to life afer rebooting.

Has anyone similar problems.

3 REPLIES
Rising Star
Posts: 813
Thanks: 33
Registered: ‎13-10-2012

Re: Youview box going to sleep

I have the YV+ box and have never experienced this. The only thing that happens is that after 12 hours of inactivity, it goes to standby. I think it will still record etc and I have it set to recover from standby quickly.

The 2 week thing you refer to, I have never seen that.

Rising Star
Posts: 88
Thanks: 11
Fixes: 4
Registered: ‎12-01-2014

Re: Youview box going to sleep

There are similar situations resolved with a software update

Try booting in maintenance mode with software download without deleting the recordings

Hooked
Posts: 8
Thanks: 1
Fixes: 1
Registered: ‎28-09-2016

Re: Youview box going to sleep

 
Fix
Accepted by topic author firecloud
Wednesday

Hi,

No amount of software updates or maintenance reboots helped.

Finally solved by a replacement box from an engineer visit.