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Youview box going to sleep

FIXED
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firecloud
Hooked
Posts: 8
Thanks: 1
Fixes: 1

Youview box going to sleep

Hi,

I am having to reboot my Youview box every 2 weeks after it goes to `sleep`.

I have it set on Smart energy saver and will only come to life afer rebooting.

Has anyone similar problems.

3 REPLIES
jafreer
Rising Star
Posts: 813
Thanks: 34

Re: Youview box going to sleep

I have the YV+ box and have never experienced this. The only thing that happens is that after 12 hours of inactivity, it goes to standby. I think it will still record etc and I have it set to recover from standby quickly.

The 2 week thing you refer to, I have never seen that.

Interceptor121
Rising Star
Posts: 89
Thanks: 12
Fixes: 4

Re: Youview box going to sleep

There are similar situations resolved with a software update

Try booting in maintenance mode with software download without deleting the recordings

firecloud
Hooked
Posts: 8
Thanks: 1
Fixes: 1

Re: Youview box going to sleep

Fix

Hi,

No amount of software updates or maintenance reboots helped.

Finally solved by a replacement box from an engineer visit.