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Youview Box

firecloud
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: 28-09-2016

Youview Box

Hi,

Is anyone having the same problems with their Plusnet Youview box.

Mine is now daily requiring a software re-set before I can use it.

I have used every available maintenance routine to try and get it to work.

I have tried factory re-set, software re-tune etc. Still requires a reboot to get it to work.

Presently set to Smart and was told by Support to change to Eco but that made it worse.

I have now set it to Always on to see if that solves it.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: Youview Box

Hi @firecloud

Thank you for getting in contact with us regarding this. Are you still experiencing the same issues with the software?

 

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team
firecloud
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: 28-09-2016

Re: Youview Box

Hi,
Problem solved by a replacement box.
Thanks for teply