cancel
Showing results for 
Search instead for 
Did you mean: 

Youview Box

firecloud
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: ‎28-09-2016

Youview Box

Hi,

Is anyone having the same problems with their Plusnet Youview box.

Mine is now daily requiring a software re-set before I can use it.

I have used every available maintenance routine to try and get it to work.

I have tried factory re-set, software re-tune etc. Still requires a reboot to get it to work.

Presently set to Smart and was told by Support to change to Eco but that made it worse.

I have now set it to Always on to see if that solves it.

2 REPLIES 2
BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Youview Box

Hi @firecloud

Thank you for getting in contact with us regarding this. Are you still experiencing the same issues with the software?

 

firecloud
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: ‎28-09-2016

Re: Youview Box

Hi,
Problem solved by a replacement box.
Thanks for teply