cancel
Showing results for 
Search instead for 
Did you mean: 

YouView remote no longer working

FIXED
zb103
Newbie
Posts: 2
Registered: ‎07-12-2019

YouView remote no longer working

My YouView remote control is no longer working. Is it possible to be sent a replacement?

Thanks

3 REPLIES 3
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,967
Thanks: 342
Fixes: 111
Registered: ‎26-03-2018

Re: YouView remote no longer working

Hi @zb103,

 

Thank you for getting in touch. I'm sorry to hear that your remote control has stopped working. As this is outside of its warranty period, it would be £19.99 plus £6.99 p&p for a replacement. If you would like to go ahead with this, please confirm this on the ticket here and then send us another message on here so that we can pick this back up and get a replacement sent to you.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
Anonymous
Not applicable

Re: YouView remote no longer working

Fix

Good morning zb103 

The YouView boxes are made by Humax

If look for the Humax model number there are many new ones on eBay from £5.95 depending on the model including postage and packing

 

Brian A

zb103
Newbie
Posts: 2
Registered: ‎07-12-2019

Re: YouView remote no longer working

Thanks a lot Brian, I've ordered a replacement remote from eBay, for the T2100 (my model number is T2120 which seems to be pretty much the same as the T2100)