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YouView Box no longer working - maintenance/starting loop like other threads

colinc
Hooked
Posts: 9
Fixes: 1
Registered: ‎24-08-2018

YouView Box no longer working - maintenance/starting loop like other threads

I use an old BT YouView Box to view and record FreeView channels. Although I am on Plusnet Fibre (wonderful!) I don't view IPTV channels - just the free ones. Been working well for months.

But suddenly stopped working - now goes straight to maintenance screen.

Only "reset software" has any success at all - and this goes through a start-up routine that ends back at maintenance.

Reading the other threads on similar topics, this seems to be quite common now.

Seems like a software upgrade has gone a bit wrong?

Is there somewhere to download working software to a usb stick to over-write faulty software?

It seems that an engineer visited someone else and used this to fix their problem?

1 REPLY 1
JonoH
Community Gaffer
Community Gaffer
Posts: 3,708
Thanks: 6,259
Fixes: 124
Registered: ‎29-09-2011

Re: YouView Box no longer working - maintenance/starting loop like other threads

Hi Colin, 

The only think I can think of to try here would be to hook it up to a BT broadband line and see if it updates then. Maybe factory reset whilst its connected to it.

Sorry we can't be more helpful. 

 Jono H
 Plusnet Community Manager