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Using existing youview box getting IPC6023 error

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phil_hg
Newbie
Posts: 4
Registered: 28-02-2018

Using existing youview box getting IPC6023 error

I have ordered Plus net TV last week and they are sending me the Youview+ box, I already have a Humax DTRT1000 Youview box but if I go to any of the plus net channels all I get is a IPC6023 error anyone know the reason why the channels aren't working with my existing box or do they need to be activated with the other box from plus net first ?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,249
Thanks: 195
Fixes: 61
Registered: 27-04-2007

Re: Using existing youview box getting IPC6023 error

Hi there, 

 

Yes, you'll only be able to receive any of the online channels using our hardware. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team