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Upgrading to Sky Q and BT sport

cloudbt
Newbie
Posts: 2
Registered: ‎19-09-2019

Upgrading to Sky Q and BT sport

I'm getting Sky Q installed on Saturday and Sky have sent a new viewing card.  What is the process in getting BT sport transferred to the new card? How long will the transfer take? There a few games over the weekend I would like to watch.

 

Thanks

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 1,130
Thanks: 112
Fixes: 52
Registered: ‎06-08-2018

Re: Upgrading to Sky Q and BT sport

Hey @cloudbt,

Thanks for reaching out to us.

 

If you give us a nudge here once you have the new viewing card we'll be able to get that new card number from you and add it onto your account.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


cloudbt
Newbie
Posts: 2
Registered: ‎19-09-2019

Re: Upgrading to Sky Q and BT sport

I have the card number. Can I give it now? Will someone be available to take it tomorrow?
Plusnet Help Team
Plusnet Help Team
Posts: 1,172
Thanks: 184
Fixes: 55
Registered: ‎09-10-2018

Re: Upgrading to Sky Q and BT sport

Hi @cloudbt, thanks for the update.

 

If you'd like to PM me the card number and confirmation of the account username, I'll get it added on right away.

 

Thanks,

 

OP

 

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team