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Under investigation from sky

Jondoc25
Newbie
Posts: 2
Registered: ‎10-07-2017

Under investigation from sky

Got a letter a couple of weeks ago about an authorised payment on my account?
Rang them to ask what's going on
Was told account is restricted and under investigation? Getting no answers after several lengthy calls.
They've basically dumped me now and switched off my broadband?
Any ideas anyone?? Cheers
6 REPLIES 6
Gel
Aspiring Champion
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Registered: ‎02-08-2007

Re: Under investigation from sky

dvorak
Moderator
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Registered: ‎11-01-2008

Re: Under investigation from sky

Probably, unless it's related to the BT sport channels.
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Mav
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Re: Under investigation from sky

From the OP it seems that Sky turned off their broadband so does seem that it should be the Sky forum they should post in.

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Gel
Aspiring Champion
Posts: 2,118
Thanks: 239
Fixes: 25
Registered: ‎02-08-2007

Re: Under investigation from sky

Jondoc25
Newbie
Posts: 2
Registered: ‎10-07-2017

Re: Under investigation from sky

Sorry, is this only a forum for plus net issues? New to this. Thanks
dvorak
Moderator
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Re: Under investigation from sky

Yes, this is for the ISP PlusNet - sky can be found here http://helpforum.sky.com/
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