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Tv remote gone [-Censored-] up

bazinga_81
Grafter
Posts: 48
Thanks: 5
Fixes: 1
Registered: 16-08-2016

Tv remote gone [-Censored-] up

So the remote has gone [-Censored-] up

Most buttons dont work press p up to change channels it scrolls through all channels and doesnt stop

Press down on ok and scrolls down all time in loop same with up leftand right

It was working fine then just stopped

I reset the box
I changed batteries
Reset remote multiple times using what found online ie ad sub power together and power and red and nothing works

I'm about to throw it through the tv and tell plusnet to do 1 and cancel this tv has been nothing but [-Censored-] since added it

Any ideas of what else to try?

Youview more like youdontview
3 REPLIES
Community Veteran
Posts: 6,532
Thanks: 186
Fixes: 12
Registered: 16-02-2009

Re: Tv remote gone [-Censored-] up

I had this issue with my box a while ago. A different remote had same problems.
I believe I had to reset the box (keeping the recordings) it is in the service menu. (google for the buttons to press on power up)
bazinga_81
Grafter
Posts: 48
Thanks: 5
Fixes: 1
Registered: 16-08-2016

Re: Tv remote gone [-Censored-] up

I'd already done that aswell i gave up in end and watched tv in bed i took batteries out remote all night and when tried again this morning it was working fine again so god knows what was up with it
Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: Tv remote gone [-Censored-] up

I'm sorry to hear about this @bazinga_81

If you have any further issues like this just let us know via this post and we'll look investigate it further for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team