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TV on Plusnet business service

Grafter
Posts: 26
Fixes: 2
Registered: ‎03-12-2013

TV on Plusnet business service

Can I add TV to a Plusnet business internet/phone service?

4 REPLIES 4
Superuser
Superuser
Posts: 3,277
Thanks: 978
Fixes: 8
Registered: ‎06-04-2007

Re: TV on Plusnet business service

As far as I'm aware you can't.  It was asked a while ago and I'm certain the answer was no, and I've not seen anything saying it's changed since.

Champion
Posts: 2,187
Thanks: 463
Fixes: 22
Registered: ‎06-01-2017

Re: TV on Plusnet business service

Just to reiterate what pjmarsh said....

From here the computer says no - https://www.plus.net/tv/

You need to be a Plusnet Unlimited Fibre and home phone customer to get YouView TV from Plusnet.

(my bold)

But from here it doesn't mention if a business customer can't have it - https://www.plus.net/tv/faq/

To take YouView TV from Plusnet and access channels included in our channel packs, you need to be on Plusnet Fibre Unlimited or Plusnet Fibre Unlimited Extra with a minimum estimated line speed of 15Mb, and be a Plusnet line rental customer.

So technically you're a PN line rental customer!

I know it doesn't help, but maybe PN should amend the above to say if you can or can't.

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,637
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: TV on Plusnet business service

Hi @peteredelsten 

 

@pjmarsh is correct - it's a residential product add on I'm afraid. 

 

@DS

 but maybe PN should amend the above to say if you can or can't.

Thanks for the feedback - I'll make sure it reaches the relevant ears. 

 

Kind Regards, 

MoR

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 MoR
 Plusnet Help Team
Champion
Posts: 2,187
Thanks: 463
Fixes: 22
Registered: ‎06-01-2017

Re: TV on Plusnet business service

Thanks for that @MasterOfReality , it would be helpful (as would the same statement made about your 'testing from the master socket' page as it still doesn't show newer faceplates ;))

 

On the other hand, are PN missing an opportunity to increase their YV users..... hmm, just a thought Wink