cancel
Showing results for 
Search instead for 
Did you mean: 

TV on Plusnet business service

peteredelsten
Grafter
Posts: 26
Fixes: 2
Registered: ‎03-12-2013

TV on Plusnet business service

Can I add TV to a Plusnet business internet/phone service?

4 REPLIES 4
Superuser
Superuser
Posts: 3,204
Thanks: 906
Fixes: 7
Registered: ‎06-04-2007

Re: TV on Plusnet business service

As far as I'm aware you can't.  It was asked a while ago and I'm certain the answer was no, and I've not seen anything saying it's changed since.

DS
Champion
Posts: 2,187
Thanks: 459
Fixes: 22
Registered: ‎06-01-2017

Re: TV on Plusnet business service

Just to reiterate what pjmarsh said....

From here the computer says no - https://www.plus.net/tv/

You need to be a Plusnet Unlimited Fibre and home phone customer to get YouView TV from Plusnet.

(my bold)

But from here it doesn't mention if a business customer can't have it - https://www.plus.net/tv/faq/

To take YouView TV from Plusnet and access channels included in our channel packs, you need to be on Plusnet Fibre Unlimited or Plusnet Fibre Unlimited Extra with a minimum estimated line speed of 15Mb, and be a Plusnet line rental customer.

So technically you're a PN line rental customer!

I know it doesn't help, but maybe PN should amend the above to say if you can or can't.

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,461
Thanks: 250
Fixes: 49
Registered: ‎26-03-2018

Re: TV on Plusnet business service

Hi @peteredelsten 

 

@pjmarsh is correct - it's a residential product add on I'm afraid. 

 

@DS

 but maybe PN should amend the above to say if you can or can't.

Thanks for the feedback - I'll make sure it reaches the relevant ears. 

 

Kind Regards, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
DS
Champion
Posts: 2,187
Thanks: 459
Fixes: 22
Registered: ‎06-01-2017

Re: TV on Plusnet business service

Thanks for that @MasterOfReality , it would be helpful (as would the same statement made about your 'testing from the master socket' page as it still doesn't show newer faceplates Wink)

 

On the other hand, are PN missing an opportunity to increase their YV users..... hmm, just a thought Wink