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TV advice

Macc2018
Rising Star
Posts: 82
Thanks: 12
Registered: ‎28-12-2017

TV advice

I am thinking about getting TV from PN but we dont have a aerial.

so could i still get it and only watch the channels that come from the internet not the freeview channels?

will the EPG still work via the internet?

also how long does it take to get sent to me after i have ordered?

3 REPLIES 3
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,232
Thanks: 242
Fixes: 53
Registered: ‎22-01-2018

Re: TV advice

Hello @Macc2018,

 

Thanks for getting in touch.You are correct, without a TV aerial you can only watch the Internet channels and the EPG guide will only display those channels.

Freeview will not be available on both without an aerial I'm afraid.

 

We can arrange a call back with our TV team who will be able to go through the options available and the time scales with you. Please get back to us if you are happy for us to do this.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM - Sheffield Team
 Plusnet Help Team
Macc2018
Rising Star
Posts: 82
Thanks: 12
Registered: ‎28-12-2017

Re: TV advice

ok many thanks for that.

 

so i could still order it and only watch the channels that come down my broadband line?

 

would you still except orders knowing i would not be using a tv aerial?

 

 

Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,873
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: TV advice

Hi @Macc2018,

 

I'm afraid we wouldn't be able to place the order if that is the case. The reason been that we wouldn't be able to place the order as it needs an external TV aerial as stated in our T's & C's.

 

Please let is know if there is anything else we can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team