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TV account settings

FIXED
apollo1
Grafter
Posts: 185
Registered: ‎16-09-2007

TV account settings

Hi

 

I can't see in the account area any options to view my TV packages details i have, is there a direct link?

 

Thanks

 

6 REPLIES 6
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: TV account settings

Fix

If you log in to the member centre, and then it's in the top menu called 'My Channel Packs'.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
apollo1
Grafter
Posts: 185
Registered: ‎16-09-2007

Re: TV account settings

Thanks Chris

Gerry
Rising Star
Posts: 124
Thanks: 1
Fixes: 2
Registered: ‎10-01-2012

Re: TV account settings

I have PlusNet TV but that menu option isn't there.

 

Can you help.

 

Cheers

Gerry.

Gerry
Rising Star
Posts: 124
Thanks: 1
Fixes: 2
Registered: ‎10-01-2012

Re: TV account settings

I guess that's a no then!

PeeGee
Pro
Posts: 1,190
Thanks: 80
Fixes: 3
Registered: ‎05-04-2009

Re: TV account settings

Depends how you login in to the member centre, based on a test. However, if you select "member centre" at the page "tabs" level to go to the member centre home page, "my channel packs" should Undecided appear.

Phil

Plusnet Fibre (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.
Gerry
Rising Star
Posts: 124
Thanks: 1
Fixes: 2
Registered: ‎10-01-2012

Re: TV account settings

My internet channels have gone now. PlusNet don't think I signed up to IPTV. That's the problem.

Cheers.