cancel
Showing results for 
Search instead for 
Did you mean: 

TP-Link TD-W9980 with Plusnet TV

smhartley
Grafter
Posts: 50
Registered: 26-01-2008

TP-Link TD-W9980 with Plusnet TV

Hi
I replaced the PN supplied router some time ago with the TP-Link W9980.  I am in need of a new PVR and am considering ordering Plusnet TV, can anyone tell me if my router is compatible before I commit to it?
Thanks
8 REPLIES
PowerLee
Rising Star
Posts: 543
Thanks: 12
Registered: 12-03-2013

Re: TP-Link TD-W9980 with Plusnet TV

Yes, if you update the router firmware to version 141215  Wink
See here:
http://community.plus.net/forum/index.php/topic,139436.0.html
markeagles1973
Grafter
Posts: 158
Registered: 04-04-2013

Re: TP-Link TD-W9980 with Plusnet TV

If you are on a huawei cab you may have problems with the W9980 (G.INP) , i am aware TP-Link are in the process of working on a new firmware update that will solve the issues but this is still in beta stage
There is a beta firmware floating around on kitz forum so have a look, but use it at your own risk
Mark
smhartley
Grafter
Posts: 50
Registered: 26-01-2008

Re: TP-Link TD-W9980 with Plusnet TV

Quote from: PowerLee
Yes, if you update the router firmware to version 141215  Wink

Thanks, PowerLee, I'll do that.
Quote from: markeagles1973
If you are on a huawei cab you may have problems with the W9980 (G.INP) ,

How do I know if I'm on a huawei cab, Mark?
Stephanie
Community Veteran
Posts: 6,531
Thanks: 186
Fixes: 12
Registered: 16-02-2009

Re: TP-Link TD-W9980 with Plusnet TV

The way I found out was my sync speed dropped by over10Mb, from 60ish to 50ish.
With the new beta f/w it is back to 60+Mb again.
Currently 65Mb.
Current Rate (Kbps) 19977 65084
Max Rate (Kbps) 19978 61767
Interesting that the max rate is LOWER ;-)
smhartley
Grafter
Posts: 50
Registered: 26-01-2008

Re: TP-Link TD-W9980 with Plusnet TV

Well, I bit the bullet and ordered PNTV, my Youview+ box will be here this week. I upgraded the firmware on my TD-W9980 to the latest version 150507, published 7th May 2015.
Quote from: markeagles1973
If you are on a huawei cab you may have problems with the W9980 (G.INP) , i am aware TP-Link are in the process of working on a new firmware update that will solve the issues but this is still in beta stage
Mark

One of the updates is: 1.Fixed the bug that the speed dropped on the BT line of UK when G.INP was enabled - so hopefully that issue is resolved.
I'm just not sure what else I will need to do as I'm assuming that the box will come with instructions that only relate to the PN router?
Community Veteran
Posts: 6,531
Thanks: 186
Fixes: 12
Registered: 16-02-2009

Re: TP-Link TD-W9980 with Plusnet TV

You don't actually have to do anything. As long as you are connected to PN, it will just work.
If you have VLC installed check it works using the test channel, put this into the "Open Network stream" box.
rtp://234.81.130.4:5802
This will display the test channel and prove you are working (I think it needs PN to enable you first but if you have ordered it, it is probably on)
smhartley
Grafter
Posts: 50
Registered: 26-01-2008

Re: TP-Link TD-W9980 with Plusnet TV

Well, the box arrived and I set it up without any fuss, The picture clarity is amazing even in SD, far better than I have been getting. Did some test recordings, watched them, sussed out the guide, downloaded the app etc - all great.
Today though, 2 days in, the picture became 'snowy' and distorted while hubby was watching tv this afternoon so he turned it off. This evening I came in from work and wanted to watch a programme that was being recorded. Turned it on to find a 'snowy' screen with no picture. When I went to my recordings and tried to watch the programme, there was nothing there! (Fortunately I still have my old box connected and the programme was recorded on that also).
Any ideas what the problem could be?
Thanks
Community Veteran
Posts: 6,531
Thanks: 186
Fixes: 12
Registered: 16-02-2009

Re: TP-Link TD-W9980 with Plusnet TV

How do you have the aerial connected ? Is it passed through the old box? Sounds like it isn't "passing" the signal when it is off.