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Spare Remote

mattyboy7110
Newbie
Posts: 8
Registered: ‎15-01-2013

Spare Remote

Hi,
Can you tell me where I can purchase a spare remote for the YouView box please?
I thought they were all generic and got a talk talk one but that didn't work 😞
Thanks.
9 REPLIES 9
Chris
Legend
Posts: 17,724
Thanks: 589
Fixes: 169
Registered: ‎05-04-2007

Re: Spare Remote

I actually thought they were generic, I've used a few different remotes on one box so am not sure why it's not working 😕
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
mattyboy7110
Newbie
Posts: 8
Registered: ‎15-01-2013

Re: Spare Remote

I've just tried the one I got from the talk talk site only a few days ago and it doesn't work.
Any pointers on where to find another one?
thegame2k0
Grafter
Posts: 88
Registered: ‎26-05-2015

Re: Spare Remote

I think you can order a replacement one of plusnet for £19.99.
Chris
Legend
Posts: 17,724
Thanks: 589
Fixes: 169
Registered: ‎05-04-2007

Re: Spare Remote

First I've heard of that, can I ask where you got that info from?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
thegame2k0
Grafter
Posts: 88
Registered: ‎26-05-2015

Re: Spare Remote

Quote from: Chris
First I've heard of that, can I ask where you got that info from?

It was in the email t+cs they sent confirming my tv subscription i think or i misread it youview replacement remote - £19.99, youview replacement box - £199.99.
Alternatively ebay might be the best option for the op to get replacement, not sure if true but heard you can use your smartphone with youview too.
Chris
Legend
Posts: 17,724
Thanks: 589
Fixes: 169
Registered: ‎05-04-2007

Re: Spare Remote

Ah that's a replacement if it's faulty out of warranty rather than an option to buy another one.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
PeterLoftus
Community Veteran
Posts: 2,568
Thanks: 47
Fixes: 2
Registered: ‎27-05-2011

Re: Spare Remote

https://portal.plus.net/info2/legal/price_guide.html
It's on the pages I was just looking at it
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w23
Community Veteran
Posts: 6,342
Thanks: 66
Fixes: 4
Registered: ‎08-01-2008

Re: Spare Remote

My old Humax one works, I think any Humax YouView remote should work.  I don't think the Talk-Talk TV box is made by Humax (BT ones are).
Call me 'w23'
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thegame2k0
Grafter
Posts: 88
Registered: ‎26-05-2015

Re: Spare Remote

Talktalk boxes are made by Huawei