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Spare Remote

mattyboy7110
Newbie
Posts: 8
Registered: 15-01-2013

Spare Remote

Hi,
Can you tell me where I can purchase a spare remote for the YouView box please?
I thought they were all generic and got a talk talk one but that didn't work :-(
Thanks.
9 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Spare Remote

I actually thought they were generic, I've used a few different remotes on one box so am not sure why it's not working :/
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
mattyboy7110
Newbie
Posts: 8
Registered: 15-01-2013

Re: Spare Remote

I've just tried the one I got from the talk talk site only a few days ago and it doesn't work.
Any pointers on where to find another one?
thegame2k0
Grafter
Posts: 88
Registered: 26-05-2015

Re: Spare Remote

I think you can order a replacement one of plusnet for £19.99.
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Spare Remote

First I've heard of that, can I ask where you got that info from?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
thegame2k0
Grafter
Posts: 88
Registered: 26-05-2015

Re: Spare Remote

Quote from: Chris
First I've heard of that, can I ask where you got that info from?

It was in the email t+cs they sent confirming my tv subscription i think or i misread it youview replacement remote - £19.99, youview replacement box - £199.99.
Alternatively ebay might be the best option for the op to get replacement, not sure if true but heard you can use your smartphone with youview too.
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Spare Remote

Ah that's a replacement if it's faulty out of warranty rather than an option to buy another one.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Community Veteran
Posts: 2,548
Thanks: 165
Fixes: 2
Registered: 27-05-2011

Re: Spare Remote

https://portal.plus.net/info2/legal/price_guide.html
It's on the pages I was just looking at it
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Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Spare Remote

My old Humax one works, I think any Humax YouView remote should work.  I don't think the Talk-Talk TV box is made by Humax (BT ones are).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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thegame2k0
Grafter
Posts: 88
Registered: 26-05-2015

Re: Spare Remote

Talktalk boxes are made by Huawei