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Sound problem

ebostgriff
Dabbler
Posts: 12
Registered: 04-07-2014

Sound problem

When I decide not to continue watching a programme and bring up the guide, the programme sound continues while the guide is displayed.

Apart from muting, is there any way I can stop this happening?

7 REPLIES
Interceptor121
Aspiring Pro
Posts: 114
Thanks: 12
Fixes: 4
Registered: 12-01-2014

Re: Sound problem

Essentially you want to switch the guide without the screen previews however this is not possible
ebostgriff
Dabbler
Posts: 12
Registered: 04-07-2014

Re: Sound problem

Thanks.

Looks as if I'll have to carry on muting!

Interceptor121
Aspiring Pro
Posts: 114
Thanks: 12
Fixes: 4
Registered: 12-01-2014

Re: Sound problem

Actually am wrong
In the accessibility menu there is an option Mini Tv -->off
Try it
ebostgriff
Dabbler
Posts: 12
Registered: 04-07-2014

Re: Sound problem

Yes, I had found that, thanks.

The mini screen goes, but the sound stays.

 

 

Interceptor121
Aspiring Pro
Posts: 114
Thanks: 12
Fixes: 4
Registered: 12-01-2014

Re: Sound problem

Yes it is not like the sky epg
Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: Sound problem

Hi @ebostgriff

As @Interceptor121 has mentioned, the sound will continue when going on to the guide screen even with the mini screen disabled.

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team
ebostgriff
Dabbler
Posts: 12
Registered: 04-07-2014

Re: Sound problem

So I've discovered!

The mute button will wear out quickly.