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I have a new basic Humax Youview box and new 38Mb service on FTTC.
First game Champions league semi final, whole game was spoiled by sound and commentary break up.
Second champions league game semi final same problem on BTSport basic not HD.
After internet search with no real solutions i tried PAUSE LIVE TV. Then PLAY after 10 second pause.
This fixed the problem immediately whole second half was fine SIMPLES !!!! Basic youview box not + version.
I'm glad you got that sorted and thanks for posting!