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Sony Channel

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rubble3
Dabbler
Posts: 19
Thanks: 3
Registered: 14-08-2015

Sony Channel

I notice that the Sony channel which is one of the channels I have subscribed to via the entertainment pack has now disappeared from the listing and been replaced by Sony Crime which is available f.o.c. via freeview.

 

As I am now receiving fewer channels for my subscription are there any plans for Plusnet to offer a substitute channel or reduce the cost of the entertainment package?

3 REPLIES
stereohaven
Rising Star
Posts: 86
Thanks: 19
Fixes: 4
Registered: 11-05-2016

Re: Sony Channel

Your query prompted me to check the Terms & Conditions for the TV stuff and low and behold they say this: 

10.2. Where a change under paragraph 10.1 is due to content or channel packs being withdrawn by the broadcaster or becomes unavailable as part of the service, we may:

10.2.1. offer equivalent, similar or alternative content instead, or

10.2.2. we'll remove or reduce any charge previously payable for that content.

I guess the key word here is "may", so I wouldn't hold out much hope.

If you are so inclined, you will find the relevant terms located here: Content Availability

 

rubble3
Dabbler
Posts: 19
Thanks: 3
Registered: 14-08-2015

Re: Sony Channel

Thanks for the info, I don't hold out much hope either but I posted here in the vain hope of an official response from Plusnet

stereohaven
Rising Star
Posts: 86
Thanks: 19
Fixes: 4
Registered: 11-05-2016

Re: Sony Channel

I don't think they are allowed to talk about telly unless it's broken! Grin