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Sharp tv .you view box connection problems

FIXED
Alanmac
Newbie
Posts: 1
Registered: 17-07-2017

Sharp tv .you view box connection problems

Just bought new tv sharp lc49cug8462ks

Followed institutions everything  fine set up useing wireless setting

Then went set up you view box

But  on old tv one end of Ethernet cable went into you box then one into tv

But this is already being used on New tv by ethernet cable from adaptor in mains socket

I am not that good with stuff like this so could some help please

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Sharp tv .you view box connection problems

Fix

Sorry, I'm not sure what issues you're having and how this is currently set up?

The YouView box needs an ethernet cable from the router to the box and then a HDMI cable from the YouView box to the TV.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Maloney
Newbie
Posts: 1
Registered: 17-07-2017

Re: Sharp tv .you view box connection problems

Your new tv has inbuilt wifi and does not need an ethernet connection. So ethernet into youview box and hdmi from the box into your new tv and select the appropriate source on remote ie hdmi 1 or 2 etc...