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Series Link Problems - Channel 5 HD - Heads Up

stereohaven
Rising Star
Posts: 63
Thanks: 13
Fixes: 1
Registered: 11-05-2016

Series Link Problems - Channel 5 HD - Heads Up

I've been experiencing issues trying to set up some series links for programmes starting next week on Channel 5 HD. Basically, for some programmes the YouView box will offer a series link but for others it will not.

Anyway I have been talking to YouView via Twitter and it appears I am not the only one with this issue:

We are currently investigating an issue with viewers being unable to set series links on channel 5, and we have passed this on to channel 5 to try and get a fix asap.

So just sharing the news really. When it is fixed I'll update this post just in case you were also affected.

 

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 3,668
Thanks: 768
Fixes: 185
Registered: 21-04-2017

Re: Series Link Problems - Channel 5 HD - Heads Up

Thanks for the heads up!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
stereohaven
Rising Star
Posts: 63
Thanks: 13
Fixes: 1
Registered: 11-05-2016

Re: Series Link Problems - Channel 5 HD - Heads Up

I haven't received an official reply from Channel 5 but this issue does appear to be resolved.

Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Series Link Problems - Channel 5 HD - Heads Up

Thanks for letting us know, if they do get back to you please do let us know their reply.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team