Router Configuration for Internet (Multicast) Channels
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- TV
- :
- Router Configuration for Internet (Multicast) Chan...
Router Configuration for Internet (Multicast) Channels
21-02-2014 11:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unless I'm mistaken, the extra TV channels are all served via multicast/your Internet connection, which means one of the requirements of being able to receive the channels is that you're using a multicast compatible router.
I believe the config required to achieve this has already been pushed out to the Technicolor 582n routers that trialists are using, however I thought I'd start a post in here to collate instructions on how to get alternative devices working with these channels.
I have successfully managed to get the following VDSL modem/routers working by issuing the following commands using the router's CLI. This involves establishing a telnet session to the router as described in the article here.
Technicolor 589vnv3:
:ip ifadd intf=TV dest=eth_PPP
:ip ifattach intf TV
:igmp proxy config state enabled
:igmp proxy ifconfig intf Internet state upstream
:igmp proxy ifconfig intf TV state upstream
:igmp proxy ifconfig intf LocalNetwork state downstream
:saveall
Technicolor 799vnv2:
:ip ifadd intf=TV dest=eth_WAN
:ip ifattach intf TV
:igmp proxy config state enabled
:igmp proxy ifconfig intf Internet state upstream
:igmp proxy ifconfig intf TV state upstream
:igmp proxy ifconfig intf LocalNetwork state downstream
:saveall
Other routers I've had working are the BT Home Hub 3 and BT Home Hub 5, neither of which require any additional tweaking.
Edit: I've been advised that the destination interface on the first line of each set of commands above may differ depending on how you originally set your router up. If you receive an error when trying to enter the command then you should check what eth interfaces you have available and substitute as necessary, e.g. this is what I see for the 589vnv3:
{Administrator}=>eth
{Administrator}[eth]=>iflist
eth_VDSL : Dest: efmif1
Connection State: connected Retry: 10
WAN: Enabled Administrative MTU: 1500 Operational MTU: 1500
Priority Tagging: Disabled
PortNr: 1
VLAN: default
eth_PPP : Dest: eth_VDSL
Connection State: connected Retry: 10
WAN: Enabled Administrative MTU: 1500 Operational MTU: 1500
Priority Tagging: Disabled
PortNr: 2
VLAN: VLAN_Internet
adie:green tweaked thread topic.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Multicast config for alternative routers
21-02-2014 12:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Under the IPTV tab within LAN settings
Select ISP Profile = None
Choose IPTV STB Port = None
Use DHCP routes = Microsoft
Enable multicast routing (IGMP Proxy) = Enable
Enable efficient multicast forwarding (IGMP Snooping) = Enable
UDB Proxy (Udpxy) = 0
Within WAN settings
Change setting under WAN > Set 'Enable VPN + DHCP Connection' to No
You may have to do disconnect and reconnect your PPP session if this doesn't work straight away
Re: Multicast config for alternative routers
25-02-2014 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Maybe just to point out though the 582n Technicolor router after the update actually shows the multicast settings as not working even though the channels work fine.
I have raised this through the fault ticket 81275552 and I was advised it will be discussed with technicolor.
(screenshot attached showing router error)
Might save a few people trying to reconfigure the 582n even though it works fine
Re: Multicast config for alternative routers
27-02-2014 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Multicast config for alternative routers
10-03-2014 1:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will reboot all when I get home and see if I get any further but any assistance greatly appreciated
Re: Multicast config for alternative routers
14-03-2014 5:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: apollo1 Hi
Maybe just to point out though the 582n Technicolor router after the update actually shows the multicast settings as not working even though the channels work fine.
I have raised this through the fault ticket 81275552 and I was advised it will be discussed with technicolor.
(screenshot attached showing router error)
Might save a few people trying to reconfigure the 582n even though it works fine
Daft question...
I'm logged in with full admin rights and my screen doesn't look like your screen.
Is there a Firmware update required for the TG582n for the TV Trial ?

I'm currently using:
Product Name: TG582n (FTTC)
Software Release: 10.2.5.2
Re: Multicast config for alternative routers
14-03-2014 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just pushed out a command to your router. How does that screen look now?
Broadband Service Manager
Re: Multicast config for alternative routers
14-03-2014 8:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It will probably be the morning before I get a chance to reply, but many thanks for taking a look.
Re: Multicast config for alternative routers
14-03-2014 8:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mine is showing in the router as Software Release: 8.C.M.0
Have no problems at all with multicast, is this the latest version for the trial?
Thanks
Re: Multicast config for alternative routers
14-03-2014 11:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Broadband Service Manager
Re: Multicast config for alternative routers
15-03-2014 9:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Apologies again because I can't see any configuration difference or difference on that screen.
Re: Multicast config for alternative routers
15-03-2014 9:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Broadband Service Manager
Re: Multicast config for alternative routers
16-03-2014 12:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Kelly Hmm. ok. You might need to raise a ticket (if you haven't already)
Hi Kelly,
Thanks for at least trying. Much appreciated. I did raise a ticket on the 11th and someone will get to me eventually... (and honestly, not a problem.. this is why it's called 'a trial').
Weirdly, if I telnet into the router I can see evidence of Multicast Traffic but, I've tried the unofficial rtp://234.81.130.4:5802 via my PC using VLC and (firewalls off etc), I see nothing even via Wireshark other than a connection attempt.
I shall try and have a play in the morning...
I've avoided using the Archer C7 as of yet as I didn't want to go 'off trial' just yet. Wanted to get things working with the stock kit before I had a fiddle with the set up.
Many thanks once again
{xxxxxxxx}=>ip iflist
Interface Group MTU RX TX Admin Oper
1 loop. . . . . . . . . . . . . . local 4096 3235 KB 826 KB UP [UP]
2 Internet. . . . . . . . . . . . wan 1492 214 MB 37 MB UP UP
3 LocalNetwork. . . . . . . . . . lan 1500 38 MB 216 MB UP [UP]
4 Multicast . . . . . . . . . . . wan 1500 2208 200 UP UP
Re: Multicast config for alternative routers
16-03-2014 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Kelly It's a configuration thing, not a version thing. (I think!)
Ok, definitely a TG 582 issue.
I just swapped over to my Archer C7 and everything worked straight from the box. IGMP Proxy is enabled by default on the AC1750 Archer C7.
All the current channels work fine (including 900).
Re: Multicast config for alternative routers
04-04-2014 12:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I didn't change any settings for the trial - but I may have previously set it up (for Media Portal). I can check the options if anyone is interested.
* When I say works I mean it worked, stopped working, is now working again and who knows what the future may bring ...

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- TV
- :
- Router Configuration for Internet (Multicast) Chan...