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Retuning youview box

jimhrvy
Hooked
Posts: 6
Registered: 26-07-2016

Retuning youview box

Is it possible to manually retune Plusnet's Youview box? I have the wrong HD channel for ITV, (I haven't checked further yet)? The box I have received is selecting the wrong area, harking back to earlier status quo for free view. Free view/Youview websites suggest doing a 'manual retune' to fix the problem.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,718
Thanks: 101
Fixes: 30
Registered: 27-04-2007

Re: Retuning youview box

Hi there,

 

It's not possible to manually retune but I would retune with the box with the aerial unplugged, plug it back in and retune again. Hopefully you should find that resolves the issue.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team