Renewed account but tv still showing on my account
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30-01-2020 10:00 PM
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I have just renewed my fiber broadband account and didnt select any tv options (Fixed price - Unlimited Fibre Extra) as it dont need it and no longer want it.
But my account is still showing YouView+ TV from Plusnet
can this be removed form my account as i dont use/want it
thank you jim
Fixed! Go to the fix.
31-01-2020 3:52 PM
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Hey @unclesid,
Great to hear you've renewed, to remove the Youview TV service you'd need to get in touch with our Customer Options team on 0800 013 2632 during the below hours:
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 18:00
Thanks.
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