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Recordings Jumping & Pixelated

Hooked
Posts: 7
Registered: ‎06-08-2018

Recordings Jumping & Pixelated

I have had my box a few months now and started watching recordings of Top of The Pops. They are all pixelated and jumpy. I have checked the tv signal and its 100%. I am watching BBC4 and the channels is working perfect with no jumping or pixelated. I have power cycled the box and will see what happens.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,636
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Recordings Jumping & Pixelated

Hi @Coullio1971 

 

Can I please ask what device you are watching this on, and if it is connected via WiFi or a Wired connection? 

 

I'd recommend starting with basic checks here & here

 

Let us know how this goes. 

 

Thanks,

MoR

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 MoR
 Plusnet Help Team