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Question about TV

teddman
Grafter
Posts: 32
Registered: 28-11-2010

Question about TV

Hello, long time plus net fiber customer. I am very interested in getting the Tv package from you guys but was just wondering, I already have a youview+ box that i bought ages ago just to be able to record stuff on tv, would i srill need to pay the £50 activation fee? As iv read its more of a 'package upgrade fee'  to cover the price of the box. If its makes any difference my fiber is due renewal soon and im definitely thinking of continuing.
4 REPLIES
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Question about TV

Call Customer Options (Cancellations) and see what deal they can offer, if you don't mind committing to a longer contract you may be pleasantly surprised (worked for me anyway).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
teddman
Grafter
Posts: 32
Registered: 28-11-2010

Re: Question about TV

Ok will give them a call in a bit. I dont mind going into a new contract, im very happy with them. I just dont see the need in buying a new box when i have the top of the range Humax box. 
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Question about TV

I also have an existing box (Humax DTR-T1000) but they can't/won't currently let you use your own box (though it will work).
The new box is much smaller, faster to start and pretty nice all round (though very 'plain' to look at), I have my old box relocated to work in another room without the Plusnet channels but it wshould serve as a standby if the Plusnet box ever has a problem.  I know the old box works for the Plusnet channels because it picked them up while I was waiting for delivery of their box.  You can't have two boxes actively using the Plusnet (IPTV) channels at the same time.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
teddman
Grafter
Posts: 32
Registered: 28-11-2010

Re: Question about TV

Rang them. They were very helpful as always but unfortunately I can't get the Tv package as I have FTTP? I was first told I couldn't get it because my exchange wasn't multicast enabled but after a bit of digging I discovered it was, rang them back and then was told it's because it isn't compatible with my FTTP package. I'm just a bit confused as the leaflet says it's for people with fibre lol. But hey ho. They've put a note on my account waving the £50 fee and free box so when I can get it I will.