cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet when will I get my new remote control for pvr

poppy123
Dabbler
Posts: 24
Thanks: 3
Registered: 03-01-2016

Plusnet when will I get my new remote control for pvr

Its been a week I been unable to use my youview box properly due to remote being slow or not working properly. This happened just as the box must have been updated. I rang plusnet long wait on phone Saturday evening and done the test, reset remote and box. I was told I would get the remote by wednesday. Sadly no show

The box works via buttons on top of the humax pvr but its a real pain and hard to see as its under a tv glass cabinet.

 

I would contact chat but its not available right now and dont want to wait ages on phone. Thanks

 

2 REPLIES
Gel
Pro
Posts: 1,370
Thanks: 129
Fixes: 10
Registered: 02-08-2007

Re: Plusnet when will I get my new remote control for pvr

poppy123
Dabbler
Posts: 24
Thanks: 3
Registered: 03-01-2016

Re: Plusnet when will I get my new remote control for pvr

Thank you I have them disabled but I get this I tried this several times in last 10 minutes time now being 18.25

 

Sorry a Plusnet chat agent isn’t available at the minute, please refresh the page to try again. Chat is available 7 days a week from 7.30am – 10pm. Outside of these times, or if you want to talk about moving or faults, call us free of charge on 0800 023 2221 or 0330 123 9123 from a mobile