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Plusnet Tv

Shep41
Pro
Posts: 397
Thanks: 151
Fixes: 4
Registered: ‎31-05-2017

Plusnet Tv

Is it possible to activate the TV service on my line. I've been on chat and the sales team are telling me that I need to purchase a youview+ box .and say that only the plusnet box will work. What utter rubbish. I know that they will need the box identifier .The box I have is the same as the one they tried to sell me.. as for the activation fee. Why so high to add a service. I have 3 humax boxes so I know the service is only available on one set top box. I only want the entertainment pack. Any PN staff care to comment
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Plusnet Tv

I'm afraid without signing up to Plusnet TV and using one of our boxes we cannot activate TV for you.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Shep41
Pro
Posts: 397
Thanks: 151
Fixes: 4
Registered: ‎31-05-2017

Re: Plusnet Tv

All signed up and a box is on its way.
HarryB
Community Gaffer
Community Gaffer
Posts: 5,179
Thanks: 1,458
Fixes: 255
Registered: ‎25-03-2015

Re: Plusnet Tv

Glad to hear that @Shep41! Let us know if there's anything else we can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional