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Plusnet Router not received

Mikewalsh
Grafter
Posts: 75
Registered: 08-06-2007

Plusnet Router not received

The plusnet router promised as part of the Youview package has not turned up. Sad  No big deal as I have Youview Plus up and running on  TPlink W9980 . Smiley
This is a great router but I know you guys don't support it - so would appreciate if someone could chase the order in case I have issues in future.
Wink
Thanks & Regards
Mike
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,520
Thanks: 238
Fixes: 109
Registered: 01-01-2012

Re: Plusnet Router not received

Sorry to hear you haven't received the router,.
It looks like the agent didn't order it correctly.
I've done this now and it should be with you in the next few days.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Mikewalsh
Grafter
Posts: 75
Registered: 08-06-2007

Re: Plusnet Router not received

Thanks for your quick response Matthew  Cheesy
Regards