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Picture freezes during fast forward

Community Veteran
Posts: 46
Thanks: 2
Registered: 07-08-2015

Picture freezes during fast forward

I've noticed that when fast forwarding through adverts etc on the Youview+ box, the picture freezes so that there's no indication of where you are in the recording. Is there a fix for this?
9 REPLIES
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Picture freezes during fast forward

Is this for the internet channels or the regular channels?
Fibre Broadband 80/20, Netgear D7000
Community Veteran
Posts: 46
Thanks: 2
Registered: 07-08-2015

Re: Picture freezes during fast forward

Catch up. Not tried yet with terrestrial or realtime IP.
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Picture freezes during fast forward

So the programmes you have already recorded from TV or are you referring to programmes on 5od or All4?
Fibre Broadband 80/20, Netgear D7000
Community Veteran
Posts: 46
Thanks: 2
Registered: 07-08-2015

Re: Picture freezes during fast forward

The services like 5od. I've not yet gotten around to recording anything yet!
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Picture freezes during fast forward

You cannot fast forward the adverts on the catch up services I'm afraid.
I know ITV Player has an iOS app where you can subscribe for about £3/4 a month and you get ad free catch up, but this is not available on Youview. 
You just have to put up with the ads I'm afraid!
Fibre Broadband 80/20, Netgear D7000
Community Veteran
Posts: 46
Thanks: 2
Registered: 07-08-2015

Re: Picture freezes during fast forward

Thanks. While that's slightly annoying, I don't think that's the whole story. If I pause any of the catch up services, including iPlayer where there are no ads, and then fast forward or rewind, the picture is frozen, but the program does advance etc as expected so when you then press play the program will be at a different point, but you just won't know where as a result of the picture freezing during the operation. Does that make sense?
Are others seeing this? Seems like a bug to me.
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Picture freezes during fast forward

I notice that with BBC iplayer and figured it's a buffering problem, but I am near on 80/20 so shouldn't be affected.
Fibre Broadband 80/20, Netgear D7000
Community Veteran
Posts: 46
Thanks: 2
Registered: 07-08-2015

Re: Picture freezes during fast forward

Hmm. You'd image that the footage would be cached on the HDD in that situation, so wouldn't have thought buffering should cause this...
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Picture freezes during fast forward

Not sure, just thinking out loud.
Fibre Broadband 80/20, Netgear D7000