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No internet channels and settings hangs.

lenfish
Dabbler
Posts: 16
Registered: 22-04-2015

No internet channels and settings hangs.

Recently had a problem with my fibre internet which was reported and fixed. Unfortunately after the fix the internet channels stopped working. Tried rebooting, re-searching for channels, reset my BT powerline adaptors but no joy. Now find I can no longer get into the settings on my PlusNet TV box, it just hangs. The fibre internet connection is fine, both powerline adaptors show 3 solid greens, the internet light on the box is lit. Changing the Ethernet cable between the box and powerline adaptor has made no difference. Any ideas before I submit a support ticket?
Thanks.
Len