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No Subtitles on C4 & C5 TV

FIXED
Smith7
Rising Star
Posts: 79
Thanks: 50
Registered: ‎14-09-2021

No Subtitles on C4 & C5 TV

Being a little hard of hearing I use subtitles when watching the TV 

Subtitles have disappeared on C4 & 5 I have reset the subtitles but they are still not working.

Has anyone else having the same problem ?

 

 

2 REPLIES 2
pjmarsh
Superuser
Superuser
Posts: 3,448
Thanks: 1,149
Fixes: 10
Registered: ‎06-04-2007

Re: No Subtitles on C4 & C5 TV

Fix

There was a fire alarm at one of the media locations on Friday (I think it was), which knocked them offline for a little bit.  From some of the bits I've seen they are still working in disaster recovery mode, which has some limitations it seems.

 

Edit: Here's one of the stories on it: https://www.bbc.co.uk/news/entertainment-arts-58694894

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Smith7
Rising Star
Posts: 79
Thanks: 50
Registered: ‎14-09-2021

Re: No Subtitles on C4 & C5 TV

Thanks for the info  just asked Mr Google it was a fire at Red Bee Media playout centre on Saturday and they are using a back up system hence the black and white dot in the top corner. 

No news when it will be sorted.

Let's hope it repaired soon.

 

I think we were both typing at the same time