New sky box but BT sport subscription stopped working
13-05-2017 7:53 PM - edited 13-05-2017 8:00 PM
I had to replace my broken Sky HD box.
I have not had Sky sub for 2 years,
My BT Sport stopped working with the message "card and box not paired".
Sky will not pair and Plusnet don't seem to be able to get my service back.
No-one seems to know .Tried to contact BT tech but got cut off after 10 minutes.
Box works with "free to air " channels.
I'm ashes if it's not running for MOTOGP next weekend.
Re: New sky box but BT sport subscription stopped working
14-05-2017 5:05 PM - edited 14-05-2017 5:07 PM
Thanks for the help .
Hope all is well now.
The advice I got from Sky subscription guy / ex BT Sport . is you have to have a paired box before BT can set up card .
No need to have a Sky sub just a paired box.
But catch 22 , you need sky sub to be able to pair the box I bought to replace my broken one.
Nil carburundum !!