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New Subsciber to Fibre

corndu
Newbie
Posts: 7
Thanks: 1
Registered: 16-02-2016

New Subsciber to Fibre

Spent ages on the phone today trying to signup to the TV package  then both mobile battery and my patience expired.
Atm I'm waiting for my transfer to plusnet - both phone and fibre to be actioned.
Question is can I sign up for the TV service before my broadband is activitated - don't want to hang on listening to the Geoff Boycott impersonator endlessly telling me
that everyone is busy only to find out I can't sign up yet.
My line speed is about 21mbs (on fibre already) so no problems on that front.

2 REPLIES
biggles001
Rising Star
Posts: 59
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Re: New Subsciber to Fibre

Hi corndu,When I contacted PN to migrate from Talktalk TV+ with fibre,I explained to the agent that I wanted the TV package as well.He told me that my PN fibre had to be activated first,and then he would add the TV package and send the receiver.As it was everything went like clockwork,apart from having to contact PN to activate caller line id.
corndu
Newbie
Posts: 7
Thanks: 1
Registered: 16-02-2016

Re: New Subsciber to Fibre

Thanks for that I'll wait until its all activated - bit surprised the TV can't be done on line - I did all my transfer / signup stuff on line.