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National Geographic HD Poor Quality

brisycom
Dabbler
Posts: 15
Thanks: 5
Registered: ‎22-02-2019

National Geographic HD Poor Quality

Notice this evening that National Geograpic HD suffering poor picture quality while all other channels are perfect. Picture is juddery with blocking / pixelating. Looks more like an encoder issue rather than signal.

Anybody else notice this?

Its been fine until today.

 

Brian

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 7,188
Thanks: 745
Fixes: 283
Registered: ‎01-01-2012

Re: National Geographic HD Poor Quality

Sorry to hear you're having issues.

There's no widespread issues reported that we're aware of.

I have our TV service myself so I'll check when I'm home to see if there's a widespread issue

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
brisycom
Dabbler
Posts: 15
Thanks: 5
Registered: ‎22-02-2019

Re: National Geographic HD Poor Quality

Hi  Matthew,

Cheers for that, I can confirm that all back to normal and picture quality is great again. I remember this happening, funnily enough on the same channel when I was with BTTV so leads me to believe it was a feed problem rather than a delivery one from yourselves.

Brian