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Missing Freeview channels

Forndog
Dabbler
Posts: 11
Thanks: 1
Registered: ‎03-05-2016

Missing Freeview channels

I am now missing Freeview channels such as BBC News. I have just read a forum on the BT site and others with YouView are having the same issues. Am I the only person on plusnet with this problem?
1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,628
Thanks: 198
Fixes: 83
Registered: ‎26-03-2018

Re: Missing Freeview channels

HI @Forndog,

I'm sorry to hear that you've experienced this issue. If you haven't already I'd recommend going through the troubleshooting guide for Missing YouView Channels that can be found here. Please let us know if these checks don't resolve the issue and if any error codes appear so that we may investigate further.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team