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Milkshake on demand not working

bigf
Newbie
Posts: 2
Registered: ‎07-02-2016

Milkshake on demand not working

Since yesterday evening I (I mean my kids!) have not been able to watch Milkshake on demand content. Error message states that connections from outside of the UK are not allowed.
Anyone else seeing this? This happens both on the Youview box and via the website on my laptop.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Milkshake on demand not working

log into your router then disconnect from the internet - not resync - then connect and that should change your IP address which may fix it
If, before doing that, you can post the IP address it will help spotting the range where there is a problem
bigf
Newbie
Posts: 2
Registered: ‎07-02-2016

Re: Milkshake on demand not working

Many thanks Jim, that's fixed it Smiley
I'm afraid I misread your point about the IP address though, and did it the wrong way around, doh! So sadly I can't identify the troublesome range. I'm on the 87.114.43.x range now though which looks fine.
Thanks again!
Moderator
Moderator
Posts: 27,360
Thanks: 1,900
Fixes: 179
Registered: ‎14-04-2007

Re: Milkshake on demand not working

bigf's previous post IP was 82.22.xxx.xxx which appears to be Virgin Media Huh

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