May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
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May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
01-05-2020 9:30 PM
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On Saturday, 21 March 2020, 13:13:49 GMT, Plusnet Support <support@plus.net> wrote:
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Re: May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
15-05-2020 9:37 AM
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Hello PlusNet,
Is anyone going to address this?
Regards,
Dave
Re: May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
15-05-2020 11:22 AM
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Hi Dave, I am very sorry that the BT Sport was not cancelled when you requested in March. I have added a ticket to your account which I have added what I have done to your account. You can view this Ticket here.
If you do have any more questions please do not hesitate to contact us further.
Jo
Re: May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
03-06-2020 9:46 AM
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Hi,
June 2020 and I'm still being billed for BT Sport HD!
Can you please once and for all remove this from my account, after all it was meant to be cancelled in March 2020.
Regards,
Dave
Re: May 2020 - still being billed for BT Sport HD - I cancelled on 21st March
03-06-2020 1:20 PM
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Sorry to hear that this has happened @Daisydave
This has been passed to the correct team and we'll update you as soon as we know more
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