Sorry to hear you're having issues.
I can see our tests are showing there's a high amount of errors on the line which will most likely be the cause.
We'll update you as soon as we know more
Thank you for getting back to me Ive had a few engineers out to property who seem to do something that fixes it but break something else but nobody seems to know what the issue is Iam suppose to of had a senior engineer out to look at it but it seems this hasn't happened yet what is the next coarse of action thanks Ashley
I have contacted our supplier and received fresh information regarding this issue.
Updates have been added to this ticket - could you please review them and give the included requests a go?
Please accept my apologies, and thank you for the patience and understanding you have shown whilst we have been working on this issue.