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Help cancelling BT Sport App

jonathanlayton
Dabbler
Posts: 10
Thanks: 2
Registered: ‎02-03-2019

Help cancelling BT Sport App

Hi. Can someone help me to cancel my BT Sport App as I'm going round in circles on the website?Huh

21 REPLIES 21
geoffcd
Dabbler
Posts: 19
Thanks: 2
Registered: ‎16-11-2015

Re: Help cancelling BT Sport App

Ive got Sport on my Sky platform, but it seems impossible to cancel as the phones are tied for ages and online chat is turned off. I've got a reference number and been told that an advisor will be in touch within 5 working days!!

Andrea14
Newbie
Posts: 3
Thanks: 3
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

Hi - can someone help me with this too please as you can do everything online except cancel stuff! Thanks
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Help cancelling BT Sport App

Hi everybody. 

Could you follow the instructions in this post to raise a ticket?

Drop us a post back with the ticket ID and we'll make sure it's picked up as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Jstewart1983
Newbie
Posts: 2
Thanks: 1
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

Can you please also pick up ticket 200210948, thanks
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Help cancelling BT Sport App

Thanks for your post @Jstewart1983

I've done that for you now. Let us know if there's anything else you'd need help with

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Jstewart1983
Newbie
Posts: 2
Thanks: 1
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

Brilliant, thanks for picking this up so quickly.
geoffcd
Dabbler
Posts: 19
Thanks: 2
Registered: ‎16-11-2015

Re: Help cancelling BT Sport App

My ticket is 200154654.

Thanks.

Andrea14
Newbie
Posts: 3
Thanks: 3
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

Thanks my ticket is 200215000
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Help cancelling BT Sport App

Thanks for raising the tickets. I've actioned them for you now. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Andrea14
Newbie
Posts: 3
Thanks: 3
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

Excellent, thanks for great service sorting this out. Keep well team.
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Help cancelling BT Sport App

No problem, stay safe all.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
brianheading
Newbie
Posts: 2
Thanks: 1
Registered: ‎21-03-2020

Re: Help cancelling BT Sport App

I've raised a ticket to cancel my BT Sport through the link as requested.  The ticket no 200219630

I await hearing from you. 

 

Thanks 

maltloaf69
Newbie
Posts: 1
Registered: ‎22-03-2020

Re: Help cancelling BT Sport App

I've also raised a ticket wishing to cancel my by sport subscription. The ticket number is 200118622.
Thanks.
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,459
Thanks: 7,303
Fixes: 1,232
Registered: ‎21-04-2017

Re: Help cancelling BT Sport App

Cheers, those ticket IDs have been actioned now Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team